I love to create storyboards for courses, presentations, you name it, usually using a Post-It Easel Pad. But I rarely see other people’s storyboards, primitive like mine or slick and polished. The Joint Commission Center for Transforming Healthcare created a course on hand hygiene and posted their polished “Hand Hygiene” storyboard [PDF]. In particular, I like the very realistic analysis of Expectations vs. Reality (slide 4), the Causes of Failure (slide 5), and, especially, the matching of Causes with Solutions (slide 6). Next question: did it help produce a better course?