I interviewed Allison Rossett for eLearn Magazine and just came across some notes from the interview. My favorite insight of hers was on the inclusion of experts and peers in education facilitated through technology. She also talked about the role of performance support and gave an example, e-Suds. Remember how in the early days of the Internet people would have a video camera on a coffee pot so you could monitor the status? e-Suds tracks the use of washers and dryers on campus and alerts students about the status of their laundry. Read Allison’s interview to learn more about the implications of e-Suds.